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Rocket.Chat 9.0: Interoperable by design, governed by youRocket.Chat 9.0 makes interoperable by design real: a native XMPP server foundation alongside native Matrix, so you and your partners can connect whatever protocol each side runs, without giving up governance or control. Native video completes the real-time comms bundle, and the ABAC-enforced workspace puts every channel inside the access boundary.Read article →9 min read
ABAC in collaboration: the last mile of Zero TrustRead article →4 min read
Rocket.Chat 8.8 introduces native MCP server for AI agentsConnect any MCP-compatible AI agent to your workspace without custom code, plus private channels encrypted by default.Read article →5 min read
Rocket.Chat and Damovo bring sovereign communications to German institutionsHow Rocket.Chat and Damovo deliver sovereign communications to German government and defence, under institutional control.Read article →4 min read
How the Swedish public sector is modernizing communications without handing over controlTrafikverket and Försäkringskassan now chat across separate platforms through Matrix federation, with no migration or shared tenant.Read article →3 min read
Rocket.Chat 8.7 brings XMPP interoperability for coalition operationsFederate with XMPP coalition partners on FMN networks from the same platform your teams use every day.Read article →5 min read
Data sovereignty: residency is the starting point, not the destinationServer location isn’t sovereignty. Five questions on control and jurisdiction to ask before accepting a vendor’s residency claims.Read article →9 min read
Open-source messaging platforms: 2026 enterprise guideHow the main open-source messaging platforms compare on deployment, compliance and air-gapped support for government use.Read article →18 min read
Sovereign communications platform: how to choose oneWhy SaaS falls short on sovereignty, and how the three platform categories compare on control.Read article →8 min read
Rocket.Chat 8.6: Virtru integration for ABAC and FIPS-compliant imageManage ABAC attributes in Virtru, sync presence with calendars and calls, and deploy a FIPS 140-3 compliant image.Read article →4 min read
7 requirements for secure messaging in critical infrastructureWhat operators need from messaging, from NIS2 compliance and air-gapped operation to out-of-band resilience.Read article →8 min read
Building for a post-quantum world: start your transition todayAdversaries harvest encrypted traffic now. The US, EU and coalition deadlines, and how to add post-quantum protection.Read article →8 min read
Delivering Matrix federation as a built-in standardWhy Rocket.Chat moved Matrix federation from a bridge into its core stack, and how it reached general availability.Read article →10 min read
Rocket.Chat 8.5: Intelligent Search improvements and full accessibility conformanceFind messages by meaning with Intelligent Search, plus audited WCAG 2.1 AA conformance across web, iOS and Android.Read article →7 min read
Government communication platforms: what agencies need to know in 2026Eight government communication platforms compared, with selection criteria and the sovereignty questions to ask.Read article →8 min read
Self-hosted vs SaaS communication platforms: the differences that matter for regulated organisationsHow self-hosted and SaaS differ on jurisdiction, key control, and NIS2 and GDPR compliance.Read article →5 min read
Rocket.Chat 8.4: Your security posture holds, regardless of the contextSecure voice calling comes to mobile, and ABAC with Virtru updates channel membership as clearances change.Read article →4 min read
Secure internal communication platforms for regulated industries: what to look for in 2026What to require from internal communication: sovereignty, access controls, audit logging and customer-controlled encryption keys.Read article →6 min read
How to build secure internal communication that meets compliance and sovereignty requirementsSix requirements for compliant internal communication, from deployment control and encryption keys to DLP and governed federation.Read article →10 min read
AI search keeps failing in the field. Here’s what we found when we tested ours.Intelligent Search finds messages by intent, not exact keywords. How it held up against 1.2 million messages.Read article →7 min read
Rocket.Chat v8.3: Everything your teams need, inside your secure perimeterFederation reaches general availability and screen sharing comes to voice calls, keeping work inside your perimeter.Read article →6 min read
End-to-end encryption for government: what decision-makers need to knowWhat NIS2, GDPR and recent case law require of government encryption, and why post-quantum migration can’t wait.Read article →8 min read
What happens when you throw 1.2M messages at AI searchHow Intelligent Search performed on 1.2 million real messages, with every result published, weak spots included.Read article →8 min read
Self-hosted chat for government: what agencies need to know before choosing a platformWhy cloud chat fails agency requirements, what a self-hosted platform needs, and deployment architectures compared.Read article →7 min read
Shadow IT in government: risks, causes, and how to manage itNearly half of public sector staff use unauthorized software. Three steps to discover, classify and replace shadow IT.Read article →8 min read
Secure messaging for European governments: what decision-makers need to knowWhat European governments need: self-hosting, end-to-end encryption, auditability and open source, with a shortlist.Read article →7 min read
Digital sovereignty: what it means for European governments and critical infrastructureHow the US CLOUD Act clashes with EU law, and what sovereign communication architecture looks like.Read article →9 min read
Rocket.Chat achieves SOC 2® Type II attestationWhat the SOC 2 Type II attestation, issued by independent auditor Prescient Security, means for your data.Read article →2 min read
Federation vs. vendor lock-in: Sweden just picked a sideWhat Sweden’s eSam report on a common chat federation protocol means for agencies weighing federation against lock-in.Read article →5 min read
Open source vs. proprietary communication platforms for government: which to choose?The trade-offs for government, including total cost of ownership and a framework for making the call.Read article →7 min read
From Slack to sovereign platforms: a guide for European governmentWhy cloud-hosted chat raises CLOUD Act and GDPR issues in Europe, and how to move to a sovereign platform.Read article →11 min read
MS Teams alternatives for European government: secure communication options in 2026Options compared on sovereignty, encryption, Microsoft 365 compatibility and air-gapped deployment.Read article →13 min read
Rocket.Chat 8.0: Intelligent, connected and secure by defaultABAC access that follows live identity, governed cross-agency federation, voice calling and intent-based search.Read article →8 min read
Europe moves fast on digital sovereignty: EDIC launches, Netherlands sets visionHow the Digital Commons EDIC and the Dutch sovereignty vision change what European governments need from communication tools.Read article →6 min read
Product Roundup: What’s new in Rocket.Chat 7.13Rocket.Chat 7.13 hardens end-to-end encryption, adds voice call summaries, synced mute and hold, and federation access controls.Read article →5 min read
Building securely in an open world: our take on supply chain responsibilityHow Rocket.Chat handled the npm debug and chalk compromise, plus four practices for open source supply chain risk.Read article →3 min read
Introducing Launchpad: The fastest way to deploy Rocket.ChatLaunchpad deploys a production-ready Rocket.Chat on Kubernetes with one CLI command, no Helm or YAML editing.Read article →3 min read
Product Roundup: What’s new in Rocket.Chat 7.11Rocket.Chat 7.11 adds native peer-to-peer voice calls over WebRTC and an alpha of native federation.Read article →4 min read
Building a connected future: Native federation and Matrix partnershipNative federation enters alpha, plus continued Matrix.org support and what to expect at Matrix Conference 2025.Read article →3 min read
Product Roundup: What’s new in Rocket.Chat 7.10Rocket.Chat 7.10 adds AI prompt guardrails, source attribution for every answer, role-based AI access, and app log tools.Read article →5 min read
How to improve organizational security in 2025Security models, policy basics and seven practical steps, from audits to encryption, to harden your organization's security.Read article →10 min read
Rocket.Chat’s Secure CommsOS assessed ‘Awardable’ for Department of War work in the Platform One Solutions MarketplaceDoW programs can now buy Rocket.Chat faster after it earned Awardable status in the Platform One marketplace.Read article →2 min read
How to ensure communication security: 8 proven strategies for protecting organizational dataThe four pillars of communication security and eight steps to protect messaging, from encryption to vendor checks.Read article →12 min read
9 most secure team chat apps for business in 2025 [Comparison]Six secure business chat apps compared, plus four personal picks and the security features to check first.Read article →13 min read
From monuments to data: Why digital sovereignty is the new national treasureWhy Europe needs sovereign communications it controls, with GDPR and NIS2 alignment and examples from Elsäkerhetsverket and Cologne.Read article →3 min read
A new chapter for Federation at Rocket.Chat: The shift to a native solutionWhy Rocket.Chat is replacing Synapse-based Matrix federation with a native engine that keeps Matrix compatibility on MongoDB alone.Read article →4 min read
Product Roundup: What’s new in Rocket.Chat 7.6Rocket.Chat v7.6 introduces detailed logs for full visibility into workspace setting changes, real-time Omnichannel department updates to keep citizen services running, and improved LDAP integration. These updates deliver the control and responsiveness teams need to operate securely and efficiently.Read article →5 min read
Rocket.Chat achieves AWS ISV Accelerate CertificationRocket.Chat earns AWS ISV Accelerate certification, making it easier to buy and run through AWS Marketplace.Read article →3 min read
Product Roundup: What’s new in Rocket.Chat 7.5Rocket.Chat 7.5 brings Outlook Calendar status sync, audit logs with before and after values, and multilingual fixes.Read article →4 min read
Out of band communication for Zero Trust security 2025How out of band channels support zero trust, with MGM breach lessons and a CXO rollout roadmap.Read article →9 min read
12 critical challenges and their solutions for global out of band communicationTwelve challenges of running out-of-band communication across borders, from data residency laws to censorship, with fixes for each.Read article →8 min read
7 ways AIOps transforms incident managementHow AIOps correlates events, spots anomalies and automates fixes to speed up IT incident response, with real examples.Read article →6 min read
Rocket.Chat Secure CommsOS™: Powering mission-critical operationsMeet Secure CommsOS: chat, voice, video, apps and AI in one platform for government and critical operations.Read article →4 min read
6 reasons to integrate AI and automation in out of band communicationsHow AI and automation speed up out-of-band incident communication, cut downtime costs, and keep responders talking during attacks.Read article →7 min read
Encrypted doesn’t mean secure: Lessons from the war plans group chat leakWhat the Signal war plans leak shows: government messaging needs identity checks, access control and oversight, not just encryption.Read article →8 min read
10 AI-powered out of band communication capabilities transforming enterprise securityTen ways AI turns out-of-band communication from a backup channel into active threat detection during incidents.Read article →7 min read
Benefits of edge computing for mission critical communications in 2025How processing data at the edge makes mission-critical communications faster and more resilient, plus five adoption strategies.Read article →7 min read
Out of band communication: Measuring ROI with 6 key performance indicatorsSix KPIs to prove the ROI of out-of-band communication when your C-suite asks what it is worth.Read article →7 min read
Mission critical communications: secure platforms for high-stakes operationsHow mission critical platforms keep responders and defense teams connected, with push-to-talk, zero trust and radio comparisons.Read article →14 min read
Digital collaboration in the Nordic public sector: Key insights from industry expertsWebinar takeaways on compliance, self-hosting and shadow IT, plus how a Swedish agency moved 7,000+ users off Skype.Read article →5 min read
Best encrypted messaging apps in 2025Signal, Threema, Session, Wire and more compared on encryption and metadata, plus which popular apps to avoid.Read article →17 min read
9 ways collaboration platforms can be your single source of truthNine ways an integrated collaboration platform cuts tool sprawl and gives teams one searchable source of truth.Read article →8 min read
7 ways AI-enabled real time messaging is transforming communicationSeven ways AI is changing real-time messaging, from smart chatbots to predictive analytics, with data on impact.Read article →7 min read
7 Nextcloud Talk alternatives for seamless communicationSeven Nextcloud Talk alternatives compared, with the call quality and feature gaps that push users to switch.Read article →7 min read
How the NIST Cybersecurity Framework enhances government security in 2025Ten ways the NIST Cybersecurity Framework helps government agencies manage risk, respond to incidents and meet compliance.Read article →13 min read
Encrypted messaging: the complete guide to secure communication in 2025A full guide to encrypted messaging: how E2EE works, app comparisons, key features and government use.Read article →16 min read
Skype’s shutdown: A wake-up call for security-conscious organizationsWhy Skype's May 2025 shutdown makes Skype for Business Server SE a stopgap, and what to plan instead.Read article →3 min read
7 key benefits of DevOps collaboration for modern teamsSeven benefits of closer DevOps collaboration, backed by DORA data on deployment speed and failure rates.Read article →7 min read
10 critical factors to consider when choosing a chat server in 2025Find out which 10 factors are most important in 2025 when selecting a chat server. Know the reasons and examples that lead to these factors.Read article →9 min read
The importance of mitigating cloud dependency risks in UK governmentWhy UK government bodies should cut cloud reliance for critical communications after outages and undersea cable risks.Read article →2 min read5 ways generative AI is transforming communications platformsLearn how generative AI is redefining communications platforms—from dynamic content creation to real-time translation and enhanced automation.Read article →11 min read
5 top benefits of adopting communications as a serviceFive benefits of communications as a service for government and enterprise: cost, scale, collaboration, security and integration.Read article →7 min read
8 best practices for managing off-channel communicationsPersonal apps at work drew $549M in bank fines. Eight practices to bring off-channel messaging under control.Read article →8 min read
7 myths about secure communications debunkedSeven common myths about secure communications, including that E2EE is foolproof, and what to do instead.Read article →9 min read
The future of business resilience: 8 trends shaping 2025 and beyondEight trends shaping business resilience through 2025, from secure messaging to cyber resilience and adaptable workforces.Read article →9 min read
7 best AI-powered team collaboration appsExplore our top-performing AI-powered tools for team collaboration, boosting productivity, communication, and efficiency across your organization.Read article →9 min read
5 steps to promote interoperability in military communication systemsBenefits and hurdles of military interoperability, plus five steps, including NATO Federated Mission Networking, to connect allied systems.Read article →9 min read
Future-proof communication: 5 reasons why out of band solutions are a mustWhy out of band communication keeps teams coordinating when primary networks fail, with eight practical applications.Read article →8 min read5 secure messaging tools for useful out-of-band managementExplore the top 5 messaging tools for effective out-of-band management in 2025. Discover how these solutions enhance IT resilience.Read article →8 min readIn band vs out of band communication in incident response: which is better?Why out-of-band channels keep incident response running when primary networks fail, with five tools compared.Read article →7 min read
Defense communication system: 5 essential features for modern military operationsThe five capabilities defense communication systems need, from encryption to cross-domain interoperability, with implementation steps.Read article →15 min read
Product Roundup: What’s new in Rocket.Chat 7.2Rocket.Chat 7.2 adds E2EE conversation export, better VoIP calling, new voice permissions and clearer video chat names.Read article →4 min read
How cybersecurity enhances military communication (2026)Ten cybersecurity strategies that protect military communications from ransomware, espionage and jamming, mapped to NATO and NIST.Read article →17 min read
10 ways AI-powered public services are driving innovation in governmentTen ways AI improves public services, from citizen chatbots to disaster response, and four adoption challenges for agencies.Read article →10 min read
Top 10 emergency management tools to navigate crisesThe four phases of emergency management and ten tools that support them, from alerting systems to drones.Read article →8 min read
VoIP communication tool: 10 must-have features to look forTen features to look for in a VoIP tool and five reasons businesses are dropping traditional phone lines.Read article →8 min read
10 steps to accelerate digital transformation in governmentTen steps public sector leaders can follow to modernize government services, with lessons from Estonia and the IRS.Read article →9 min read
Is Slack secure? Exploring the major concerns and the best alternativeIs Slack secure? Its protections, missing end-to-end encryption, AI training concerns and real breaches from 2022 to 2024.Read article →8 min read
Is MS Teams secure? A comprehensive review and 5 best alternativesFive MS Teams security incidents, four ongoing risks, and five alternatives for organizations handling sensitive data.Read article →9 min read
7 common mistakes companies make in their business continuity planSeven business continuity planning mistakes, from outdated plans to weak crisis communication, and how to fix each.Read article →7 min read
6 proactive cyber defense strategies: securing remote-first enterprises in 2025Cyber risks facing remote-first teams, from shadow IT to ransomware, and six defenses including ZTNA and MFA.Read article →9 min read
Top 8 business continuity management tools for 2025Compare eight business continuity management tools, including Everbridge and ServiceNow, and what each brings to disruption planning.Read article →10 min read
10 ways data-driven decision-making is changing workplace collaborationTen ways to use data to fix team collaboration, from communication pattern analysis to shared dashboards and predictive insights.Read article →6 min read
Critical infrastructure protection: Top 7 emerging threatsSeven emerging threats to critical infrastructure, from cyberattacks to aging systems, and how to prepare for each.Read article →9 min read
Top 8 emergency response tools and technologies for 2025Eight emergency response tools compared, including Everbridge, Splunk, Dataminr and CrowdStrike, with what each suits best.Read article →9 min read
10 steps to build an IT emergency response planTen steps to build an IT emergency response plan for cyberattacks and outages, illustrated with real incidents.Read article →7 min read
Is Skype for Business Server’s Subscription Edition built for high-stakes businesses?What Skype for Business Server Subscription Edition means for regulated organizations, and why it falls short after 2025.Read article →4 min read
Product Roundup: What’s new in Rocket.Chat 7.1Rocket.Chat 7.1 adds unified contact profiles, conversational ID verification for KYC, and a redesigned Contact Center.Read article →4 min read
5 private chat platforms for secure business communicationKey features of private business chat, common privacy pitfalls, and five platforms compared from Rocket.Chat to Wire.Read article →8 min read
Crisis management communication: 7 proven strategies for proper responseSix risks of unsecured crisis channels and seven communication strategies, with lessons from Colonial Pipeline and others.Read article →7 min read
Don't miss these 10 features in your business continuity communication toolSix continuity principles and ten features your communication tool needs to keep working through disruptions.Read article →8 min read
7 reasons to use out-of-band communication for secure and reliable messagingSeven reasons to keep an out-of-band channel ready for when your primary network is breached or down.Read article →8 min read
10 key factors to successful digital governmentTen success factors and six common obstacles for digital government, from digital identity to cross-agency collaboration.Read article →7 min read
EU NIS Directive vs GDPR: 3 key differences and why compliance is essentialHow NIS2 and GDPR differ in scope, requirements and penalties, where they overlap, and how to meet both.Read article →8 min read
Secure collaboration: Top 15 strategies to protect team communicationFifteen ways to protect team communication, including end-to-end encryption, zero trust, DLP, role-based access and self-hosting.Read article →6 min read
Top 6 Palantir alternatives for secure collaborationSix Palantir alternatives for secure data work and collaboration, compared on strengths, limits and pricing.Read article →7 min read
14 top features to look for in a collaboration software toolA 14-point checklist of features to look for in collaboration software, from RBAC and MFA to threaded chats.Read article →6 min read
Looking for Threema alternatives? Here are the top 6 picks for secure messagingSix Threema alternatives for enterprise messaging, the features to compare, and what to plan before migrating.Read article →8 min read
6 strategies to strengthen cyber resilience in a digital ageWhat cyber resilience means, the challenges that block it, and six strategies to prevent, respond to and recover from incidents.Read article →8 min read
Rocket.Chat included in The Forrester Wave™: Secure Communications Solutions, Q3 2024Rocket.Chat is included in The Forrester Wave: Secure Communications Solutions, Q3 2024. What the recognition covers.Read article →4 min read
Rocket.Chat 7.0 brings AI, integrated VoIP and an extended Starter planRocket.Chat 7.0 brings E2EE out of beta, on-premise AI, VoIP beta, a new sidebar and 50-user Starter plan.Read article →8 min read
8 best Wickr alternatives for secure enterprise communicationWickr shut down in 2023. Compare eight secure messaging alternatives, including Element, Threema, Wire and Mattermost.Read article →11 min readCitizen engagement in local government: A guide to best practicesDiscover the importance of citizen engagement in local government and learn strategies for building trust, improving decision-making, and building communities.Read article →6 min read6 benefits of citizen engagement for effective governanceKnow the benefits of citizen engagement for effective governance, with inputs from WHO & other data, and why it’s not just a political tool.Read article →5 min read
NIS2 compliance requirements: complete guide for EU organizations (2026)NIS2 explained: who is in scope, the ten Article 21 measures, reporting deadlines, fines and Germany's implementation law.Read article →11 min read
How to build a chat app for secure communicationThe building blocks of a secure chat app, from tech stack to encryption and authentication, with Rocket.Chat steps.Read article →7 min readHow engaged citizens drive better governance & 5 tools to boost participationExplore how engaged citizens improve governance and discover five digital tools that boost citizen participation and accountability.Read article →7 min read
Bulletproofing incident response strategies: 5 best practicesThe six stages of incident response, five best practices, and common challenges, backed by IBM and Ponemon data.Read article →8 min read
How AI in cyber defense is changing communication platformsHow AI detects anomalies, phishing and account misuse in workplace chat, plus the challenges of adopting it.Read article →7 min read
Exploring the top 7 Slack on-premise alternatives for enterprisesSeven self-hosted Slack alternatives for organizations that need full data ownership, plus how to choose between them.Read article →7 min readIs citizen engagement necessary for democracy to function?Explore the significance of citizen engagement in a functional democracy. Learn how active participation impacts governance and individual lives.Read article →6 min read
Google Chat alternatives: 10 top options for team collaborationTen Google Chat alternatives reviewed, plus criteria for choosing on security, integrations, interface and scale.Read article →6 min read
Top 5 healthcare communication software to considerWhat to look for in HIPAA-ready healthcare communication software, plus five platforms compared for clinical teams.Read article →7 min read
What is gaming chat? 5 top tools to choose fromWhat gaming chat is, the features players need, and five tools compared, including Discord, TeamSpeak and Mumble.Read article →9 min read7 community engagement platforms improving government-citizen interactionExplore top community engagement platforms boosting government-citizen interaction for improved transparency and trust. Find the best fit for your needs.Read article →10 min read
How to choose the right team chat app: A step-by-step guideA step-by-step guide to choosing a team chat app, with seven options including Slack and MS Teams compared.Read article →8 min read
Top 7 messaging apps for work for a productive workplaceCompare top workplace messaging apps, including Slack, MS Teams and Google Chat, by features, security and fit.Read article →11 min read6 ways citizen request software promotes public engagementExplore how citizen request software like Rocket.Chat helps streamline service requests, and fosters greater civic participation, leading to effective governance.Read article →6 min readTop 8 civic engagement strategies to boost civic participationDiscover cutting-edge civic engagement strategies for governments to enhance civic participation. Know how Rocket.Chat can help foster active community involvement.Read article →7 min read5 key strategies for enhancing government to citizen communicationGovernment to citizen communication encompasses ways in which government officials convey information, provide services, and engage with citizens. Read to know more.Read article →6 min read
9 appropriate ways to communicate HIPAA for healthcare professionalsHIPAA rules for communication tools, violation penalties, and nine channels for compliant patient and staff communication.Read article →6 min read7 critical challenges to civic engagement and how to deal with themExplore the top critical challenges to civic engagement and potential solutions. Learn the importance of citizen participation for better governance.Read article →10 min read
10 ways chat for companies is changing corporate communicationTen ways business chat improves collaboration, support and decisions, plus how to choose and roll out a platform.Read article →9 min read
Transforming military strategy: 7 critical applications of AI in defenseSeven ways defense uses AI, from intelligence analysis to command and control, and the ethical questions involved.Read article →6 min read
From the CrowdStrike crisis to control: key strategies for IT resilienceLessons from the CrowdStrike outage: cut reliance on dominant vendors, own your infrastructure and plan backup communications.Read article →4 min readAI in government: How is it transforming communication and services?How governments use AI, from citizen chatbots to predictive analytics, to speed up communication and public services.Read article →11 min read
What are public engagement tools: 6 features to look forPublic engagement tools are an effective way to boost citizen participation. Learn how Rocket.Chat enhances government transparency and decision-making.Read article →6 min read6 government communications strategy examples and best practices to followDiscover some effective government communications strategy examples. Learn essential best practices to enhance transparency and streamline information flow.Read article →6 min readHow to choose the right civic engagement softwareDiscover best practices for selecting civic engagement software. Enhance citizen participation and government efficiency with the right digital tools.Read article →6 min read
Rocket.Chat and Bluescape forge strategic alliance to strengthen defense operationsRocket.Chat and Bluescape partner to give defense and federal teams secure messaging and shared visual planning canvases.Read article →3 min read
5 digital communication technologies reshaping modern connectivityFive technologies changing how people connect, from VoIP to AR and VR, and their security and workplace effects.Read article →12 min read
5 best tools to enhance digital civic engagementDiscover the top 5 digital tools revolutionizing civic engagement. Boost community participation, ensure data privacy, and foster inclusive governance today! Learn more now.Read article →6 min read
Best enterprise messaging tools: 5 factors to considerWhat to look for in enterprise messaging, with Rocket.Chat, MS Teams, Slack, Webex and Google Chat compared.Read article →9 min read
Rocket.Chat AI: data sovereignty and accuracyRocket.Chat AI beta lets you run a self-hosted LLM grounded in your own data, keeping sensitive information on-premise.Read article →6 min read
Patient experience: 5 best practicesFive ways hospitals improve patient experience, from journey mapping to personalized care, with Mayo and Cleveland Clinic examples.Read article →8 min read
Understanding low bandwidth communicationPractical tactics for communicating over weak connections, from compression to offline messaging, plus five low bandwidth tools reviewed.Read article →8 min read
Rocket.Chat included in the Secure Communications Solutions Landscape, Q2 2024 by ForresterForrester names Rocket.Chat in its Q2 2024 Secure Communications Solutions report, and what drives secure comms adoption.Read article →3 min read8 inspiring civic engagement examples to strengthen communitiesDiscover 8 examples of civic engagement that empower citizens to participate in decision-making and community initiatives, fostering stronger communities.Read article →8 min read
Product Roundup: What’s new in Rocket.Chat 6.9Rocket.Chat 6.9 adds a user registration status view, post-chat file access for omnichannel agents, and accessibility fixes.Read article →3 min read
What is a civic engagement platform? 5 best platforms to choose fromDiscover what civic engagement platforms are and how they empower communities. Explore 5 leading solutions for fostering citizen participation.Read article →10 min readWhy citizen participation matters and ways to encourage itCitizen participation matters for inclusive governance. Discover its benefits, examples, and strategies to effectively promote public engagement.Read article →7 min read
6 secure collaboration platforms as an Element alternativeWhere Element falls short for regulated teams and six secure alternatives, including Mattermost, Wire and Threema.Read article →6 min read5 ways to improve citizen engagement in governmentUnderstand the critical role of citizen engagement in government. Learn how active civic participation leads to better policies, trust, and accountability.Read article →6 min readWhy is prioritizing citizen experience crucial for governments?Discover why providing exceptional customer experience is critical for the government and know about best practices, challenges, and lessons from the private sector.Read article →7 min read
Top 4 benefits of police live chat to know aboutHow live chat helps police departments answer the public faster, use resources better and keep complete records.Read article →8 min read
Why is collaboration between government and private sector organizations vital?How government and private companies can work together: benefits, common obstacles, best practices and collaboration tools to use.Read article →7 min read
Product Roundup: What’s new in Rocket.Chat 6.8Rocket.Chat 6.8 adds accessibility upgrades, automatic daylight saving adjustment for department business hours, fixes and update steps.Read article →4 min readWhat is a citizen service platform? 6 best tools in 2024Explore the top citizen service platforms in 2024 to streamline government processes. Discover secure, user-friendly solutions like Rocket.Chat.Read article →5 min read
6 best alternatives to Cisco Webex (ex Jabber)Why organizations leave Cisco Webex, Jabber's successor, and six alternatives compared on security, self-hosting and price.Read article →7 min readHow can you elevate the citizen experience with technology?Discover how technology transforms the citizen experience. Learn methods to improve accessibility and transparency, driving better public services.Read article →7 min read
What is government software? 5 ways to choose the best oneWhat government software must deliver on security, compliance and interoperability, and five steps to choose the right solution.Read article →10 min read
What is a government messaging app? Key features, criteria, and providersSix features a government messaging app needs, and how to evaluate platforms on security, compliance and deployment.Read article →7 min read
Skype for Business Server: the aftermath of 2019 retirementWhat happened after Skype for Business Server retired, why MS Teams replaced it, and six on-prem alternatives.Read article →6 min read
MS Teams unbundled from Office: 3 reasons why it is significantMicrosoft split MS Teams from Office in 2024. What it means for users and three reasons to switch.Read article →3 min read
Product Roundup: What’s new in Rocket.Chat 6.7Rocket.Chat 6.7 adds deeper live chat widget customization, webhook-driven system messages and everyday usability fixes.Read article →3 min read
Skype for Business replacement: Top 12 toolsSkype for Business is retired. Twelve replacements compared, from Element and Wire to Webex and MS Teams.Read article →9 min readSecure government messaging: 5 ways to enable itExplore strategies to build and promote a secure government messaging platform for cross-organizational and citizen communication.Read article →7 min read
Cybersecurity resilience in the government and public sector in the USWhy US federal, state and local agencies struggle with ransomware and legacy software, and how air gapping helps.Read article →6 min read
Skype for Business retirement: What happens next?Skype for Business retirement timeline, moving to MS Teams Only mode, and drawbacks such as no on-prem deployment.Read article →6 min read
Moderate with purpose: a safer digital world with Rocket.ChatHow to moderate messages in regulated sectors by pairing automated filters and AI apps with human moderators.Read article →8 min read
Federal Zero Trust strategy: are you ready?What the federal zero trust strategy requires and how agencies can prepare identity, devices, networks, apps and data.Read article →6 min read
10 best TigerConnect alternatives for clinical collaborationTen TigerConnect alternatives for clinical messaging, each with key features, pros and cons.Read article →7 min read
Air-gapped collaboration: secure communication for defense and government operationsHow air-gapped collaboration keeps defense messaging and video calls secure on networks cut off from the internet.Read article →16 min read
6 key components of public safety communicationSix features public safety communication software needs and best practices for alerts, responder coordination and correcting misinformation.Read article →9 min read
What is in-app communication and how to excel at itWhat in-app communication is, how it compares to push notifications, and best practices for timing and copy.Read article →7 min read
7 essential messaging SDK componentsWhat a messaging SDK is, how it differs from an API, what to evaluate, and five options compared.Read article →7 min read
8 best chat SDK and APIs to build great messaging experiencesWhat to look for in a chat SDK, from security to compliance, and eight providers compared.Read article →8 min read
Improving digital communication in healthcare in 2024Five digital channels healthcare providers use to reach patients, and how to handle personalization and HIPAA compliance.Read article →8 min read
Securing mission-critical communications with a self-hosted, air-gapped collaboration suiteRocket.Chat, Pexip and Bluescape offer defense teams a self-hosted, air-gapped suite for chat, meetings, files and planning.Read article →7 min read
10 top encrypted collaboration tools for secure digital workplacesTen encrypted collaboration tools compared, from chat and video to file storage, for teams handling sensitive work.Read article →8 min read
10 top in-app messaging best practices to engage usersTen in-app messaging best practices, from timing and segmentation to easy opt-outs, plus five common use cases.Read article →8 min read
Mattermost vs Element comparison: which chat platform wins?Mattermost vs Element compared on setup, security, features, scalability and hosting, and which teams each fits.Read article →6 min readBest chat platforms for business communication and collaboration in 2026We’ve compared the best chat platforms for team collaboration, customer support, and private messaging. See how each solution stands out.Read article →9 min read
10 best instant messaging SDKs and real-time chat APIs in 2024Compare ten instant messaging SDKs and chat APIs, including Firebase and MirrorFly, by features and best-fit industries.Read article →6 min read
What is Zero Trust security and why is it important?Zero trust explained: its six core requirements, principles like least privilege and microsegmentation, use cases and best practices.Read article →8 min read
Product Roundup: What’s new in Rocket.Chat 6.6Rocket.Chat 6.6 brings a new Chat SDK, room customization, the Mod Perspective app and a desktop PDF viewer.Read article →7 min read
8 examples that define a positive patient experiencePatient experience examples across the care journey, from booking to follow-up, built on five guiding principles.Read article →9 min read
8 key aspects of military messaging for secure communicationSix factors shaping military communications and eight features secure messaging needs, from air gapping to MFA.Read article →7 min read
Shadow IT: 6 biggest risks and how to mitigate themWhy employees use unapproved apps like WhatsApp, the data risks this creates, and how IT can reduce them.Read article →11 min read
Why should you embed a group chat on your website?How embedding group chat in your site or app lifts sales and support, key features, and six SDK steps.Read article →4 min readTop 7 secure cloud collaboration tools for your businessSeven secure cloud collaboration tools reviewed, from Rocket.Chat and Pexip to Notion, and the benefits for distributed teams.Read article →8 min readGDPR compliant business messaging: what it means and how to get it rightWhat GDPR requires of business messaging, five core practices, and how Rocket.Chat, MS Teams, Element and others compare.Read article →8 min read
Persistent chat today: standard but still beneficialHow persistent, topic-based chat keeps team and customer conversations searchable for collaboration, service and compliance.Read article →5 min read
12 best chat and video apps for businesses in 2024Compare twelve chat and video apps for business, from Slack and MS Teams to Zoom, Webex and Jitsi.Read article →12 min read
7 ways to ensure effective communication in the workplacePractical habits for clearer communication in hybrid and remote teams, from meeting summaries to feedback and social channels.Read article →7 min read
Top 10 Webex alternatives in 2024Where Webex falls short on chat, privacy and price, and ten alternatives worth comparing in 2024.Read article →9 min read
Best ways to install Rocket.ChatSix ways to self-host Rocket.Chat, from Docker and Kubernetes to Snaps, AWS and a one-click DigitalOcean install.Read article →1 min read
Skype for Business end of life: what you can do about itRisks of still running Skype for Business, how MS Teams compares, and five alternatives to consider.Read article →6 min readCLOUD Act: what is it, and how does it affect cybersecurity?What the US CLOUD Act allows, why it clashes with GDPR, and the risk for EU organizations.Read article →6 min read
Pioneering digital accessibility with BITV 2.0 certificationRocket.Chat earns BITV 2.0 accessibility certification after an independent WCAG 2.1 AA audit by CCNet.Read article →4 min read
7 best Mattermost alternatives for secure business messagingWhere Mattermost falls short on licensing, external messaging and scale, and seven secure alternatives to consider.Read article →7 min read
6 best chat apps for students in higher educationHow universities use chat for admissions and campus messaging, with six apps compared, from Slack to Discord.Read article →5 min read5 best TalkJS alternatives for custom chat experiencesTalkJS alternatives like Rocket.Chat, Sendbird, and Stream help you build custom chat experiences for your audience in various industries.Read article →6 min read8 best eCommerce chat tools for increasing online sales in 2024Live chat helps eCommerce businesses improve customer service and boost online sales. Learn the best tools to help you turn website visitors into buyers.Read article →9 min read5 best chat solutions for military and defenseExplore the top 5 military chat solutions for secure, efficient communication in defense operations, offering encryption, customizability, and robust integration.Read article →8 min read6 best APIs to build in-app chat functionalitiesDiscover the top 6 in-app chat APIs to enhance customer engagement and loyalty. Learn how to choose the best chat API for your business needs.Read article →8 min read8 best web chat solutions in 2024Uncover the top web chat solutions in 2024. Learn what are the best tools and practices to elevate your customer communication strategy.Read article →12 min readTop 6 group chat apps in 2024Businesses that want to improve the effects of their internal communication and increase productivity use group chat apps. These are the best team communication tools for 2024.Read article →11 min read8 top live chat apps for your website in 2024The best chat apps for your website will increase customer engagement and reduce your customer service costs.Read article →12 min read7 top live chat widgets for your website in 2024Chat widgets help you engage customers and website visitors and offer timely support. Explore the best live chat providers to add to your web.Read article →8 min read7 ways governments can improve citizen communicationLearn how to improve government-citizen communication and achieve greater engagement, participation, and trust in the public sector.Read article →8 min read7 best citizen engagement platforms in 2024The best citizen engagement platforms will help you increase transparency and trust in public services.Read article →7 min read5 ways to increase citizen engagementCitizen engagement is vital to thriving democracies. Learn how you can engage with your constituents on digital channels.Read article →6 min read5 most secure video conferencing apps for privacy-conscious organizationsDiscover the essentials of secure video conferencing with our in-depth guide. Learn about the top 5 platforms offering unparalleled privacy and security.Read article →11 min read7 top benefits of digital public services for citizens and governmentsExplore how digital public services enable easier access to services for citizens and reduce operational costs for governments.Read article →7 min readTop 5 benefits of collaboration in healthcareExplore how collaboration in healthcare leads to optimized patient experience and improved professional relationships among healthcare workers.Read article →8 min read9 top Chat as a Service platforms for 2024Explore the top nine Chat as a Service platforms of 2024. Discover their unique features, benefits, and use cases to enhance user engagement and streamline communication in your business.Read article →7 min read7 best patient engagement software in 2024Explore the best patient engagement software tools to connect with patients and optimize their experience.Read article →9 min read
Why should you always stay current with Rocket.Chat version updatesThe newest version of Rocket.Chat always contains the latest features and enhancements that can improve user experience and performance, and patches for security vulnerabilities. So, update to our latest version at all times and get the best out of Rocket.Chat.Read article →4 min read7 best MS Teams alternatives in 2024Check out the best MS Teams alternatives for your organizations and pave your way to efficient and secure collaboration.Read article →11 min readWhy you should embed a chat widget on your website in 2024Considering an embed chat for your website? Uncover its top benefits and how to set it up in 2024. Enhance user interaction and deliver efficient support!Read article →7 min readChat for work: 10 best practices and appsDiscover the top chat for work apps and essential best practices for effective business communication. Learn how the right chat platform can elevate your team's collaboration.Read article →10 min read
Product Roundup: What’s new in Rocket.Chat 6.4Rocket.Chat 6.4 is now live! Introducing a brand-new dashboard for Omnichannel Reports, the ability to have threaded conversations in federated rooms, and the ringer functionality for mobile app. This latest version is packed with a host of exciting new features and major enhancements that we believe our users will love.Read article →6 min readHow to support collaboration in the Government and public sector in 2024Why should there be more collaboration in the public sector, and how can it be support with technology?Read article →7 min readWhat is business messaging? Benefits and examples [2024]Discover what business messaging is and how it can elevate your business results in 2024. Learn the benefits and real-world applications in this guide.Read article →8 min readEnterprise chat: what, how, and why [2024 edition]Learn the importance and benefits of an enterprise chat solution and the features it should entail. Also, explore the top providers in the market.Read article →6 min read10 Discord alternatives for effective communicationLooking for suitable Discord alternatives? Explore top picks for secure & efficient communication in corporate work and gaming environments.Read article →11 min read10 best open source live chat solutions to engage your customersAre you looking for an ideal open source live chat for your website? Choose from our list of best providers and scale your business.Read article →7 min readThe 10 best business chats for a connected workplaceExplore the best business chat apps to enhance team communication. Discover the top 10 platforms for seamless coworker and customer interactions.Read article →11 min readIs Microsoft Teams HIPAA compliant? 5 alternatives to MS Teams for healthcareIs Microsoft Teams HIPAA compliant? Here are the guidelines to ensure its proper usage in healthcare and top alternatives for data security.Read article →6 min read8 chat APIs with supreme messaging capabilitiesExplore the top API for chat for superior real-time messaging. Dive into standout features and security to enhance your chat experience.Read article →9 min readDiscover the top 7 messaging apps in 2024Are you looking for the best messaging apps for you and your team? Check out our list of the top 7 outstanding texting services for 2024!Read article →12 min readSecure live chat: 4 ways to safeguard your conversationsExplore the common live chat security threats businesses endure and how you can mitigate the security risks by deploying secure live chat solutions.Read article →8 min read7 best alternatives to Slack you can white labelDo you want to communicate with your team via an app that carries your brand signature? Look at our list of Slack-like apps with white-labeling options.Read article →9 min readSkype vs Teams: who wins in 2024?Skype or Teams: which one is the best fit for your business in 2024? Discover how these communication platforms measure up in terms of multiple aspects.Read article →8 min readChat Engine: 6 reasons to build a custom chat experienceLearn what is Chat Engine and how it helps you deliver custom chat experiences in a short period of time.Read article →7 min readProduct Roundup: What’s new in Rocket.Chat 6.3Rocket.Chat 6.3 is now live! From support for a global Matrix network search to the much-requested Outlook Calendar integration, as well as the introduction of the ChatGPT app and a new style for mentions, there is much to delve into.Read article →7 min read21 top chat apps to try in 2024Discover the best chat applications that can enhance your communication experience with friends, family, and broader communities.Read article →13 min read11 best work chat apps for businesses in 2024Explore the best work chat apps for your business, along with their features and pricing. Examine their benefits and find out what works for your organization.Read article →12 min readTop secure messaging apps in 2024What are the best secure messaging apps today, and how do they differ?Read article →14 min read6 top Skype for Business alternatives [except MS Teams]Skype of Business has retired in January 2024. Check out what are the most secure alternatives to this popular solution for privacy-minded organizations.Read article →7 min readOZG, Onlinezugangsgesetz, or Online Access Act: Germany’s path to digital transformationLearn all about Germany's Online Access Act (OZG) and how it lays out a path towards a more digital future for German citizens.Read article →6 min readThe 11 best live chat apps to support your customers in 2024Looking for the best live chat apps? Here are some of the popular chat tools to support your customers in 2024 and address their queries.Read article →10 min read5 best unified communications software systems in 2024This article lists the best unified communications software systems and the criteria to choose the most suitable one for your organization.Read article →8 min readHow government chat platforms transform public service delivery in 2026How can governments use chat solutions to improve the quality of public services for citizens?Read article →14 min readHow to enable HIPAA-compliant texting and 6 tools to help you do itDiscover how to enable HIPAA-compliant text messaging in healthcare. Explore six powerful tools that ensure secure and quick communication while adhering to privacy regulations.Read article →12 min read
Deprecation notices — Cloud services, mobile and desktop apps for legacy unsupported versionsNovember 20, 2023 will be the sunset date for allowing connections between our cloud services, official mobile and desktop apps and workspaces running legacy versions of Rocket.Chat that are outside our support window. We strongly recommend you to update to the latest version of Rocket.Chat before November 20 to access your cloud portal, mobile and desktop apps.Read article →4 min read8 Best CometChat alternatives for in-app messagingIf you’re looking for an in-app messaging tool for better user experience and privacy, discover the CometChat alternatives that you should consider.Read article →10 min read6 best alternatives to Stream (GetStream) for in-app chat experiencesExplore the 6 best in-app Stream alternatives - like Rocket.Chat, Weavy, CometChat, PubNub, Kuzzle, and Sendbird.Read article →7 min read5 top Sendbird alternatives: How do competitors compare?Learn how Sendbird fares against its competitors and find out the best Sendbird alternatives on the marketRead article →9 min readWhat is asynchronous messaging?We use asynchronous messaging every day. Find out how it benefits customers to resolve their issues and team members to collaborate remotely.Read article →7 min read6 best PubNub alternatives in 2024Discover the best PubNub alternatives. Uncover the advantages of the perfect real-time communication and data streaming solution for your specific needs.Read article →9 min read7 best open source ticketing systems in 2024You want to improve your customer service with a flexible, secure, and affordable solution? Get the list of the 7 best open source ticketing systems to help you.Read article →6 min readHow to use chat for medical diagnostics in 2024?Discover how to use live medical chat and chatbot capabilities to improve the quality of patient services in 2024.Read article →8 min readIn-game chat: 6 features to drive player engagement in 2024Elevate your gaming experience with the best in-game chat in 2024. Discover reliable voice, text, and video communication for seamless multiplayer interactions.Read article →11 min readWhatsApp for employee communication? 6 reasons why that’s a bad ideaDespite its popularity, WhatsApp is not the best tool for employee communication. Learn why it's not recommended and find out the best alternatives.Read article →7 min readIs WhatsApp HIPAA-compliant? +5 reasons why you shouldn't use WhatsApp in healthcareUncover the risks of using WhatsApp for healthcare communication in the US. Also, find out why healthcare-suited alternatives are crucial for privacy.Read article →9 min readTop 10 WhatsApp alternatives for business communicationWhatsApp alternatives for business communication are used in commercial purposes. They can be used enhance team collaboration and customer engagement.Read article →10 min readProduct Roundup: What’s new in Rocket.Chat 6.2Rocket.Chat 6.2 is live! From the support for Google Analytics 4, and the much-requested message forwarding feature, all the way to introducing a moderation dashboard and new functionalities to Google Workplace suite of apps, there is a lot to unpack.Read article →4 min readEmbedded chat: A staple in excellent customer serviceExplore the benefits of using an embedded chat widget on your website and understand how this impacts the quality of your customer serviceRead article →5 min readCybersecurity in government agencies: challenges and opportunitiesFor government and public sector organizations, cybersecurity is a big obstacle to digital transformation. Learn what technological solutions can help these organizations protect their data and collaborate at the same time.Read article →6 min readReal-time chat: definition, features, and use cases in 2024Learn the most efficient way to communicate with your customers — real-time chat — and its most useful features and use cases in 2024.Read article →7 min read12 best online chat rooms in 2024Find out what are the best chat rooms to connect with others in 2024, and how you can build your own.Read article →7 min readThe ultimate list of 15 best open-source software in 2024Open-source software is on its way! Check out some of the best open-source software examples to find the best solution for your business.Read article →10 min readTop 7 customizable chat apps for every use caseLooking for flexible options for scalable business communication? Discover the best customizable chat apps you can use to enhance your product.Read article →7 min read7 best open-source chat APIs for businessesExplore how businesses can use open-source chat APIs to make collaboration easier. Also, find out some of the best open-source messaging solutions.Read article →7 min read8 best patient chat apps for easy and secure communicationDiscover the best HIPAA-ready patient chat solutions and their importance to securely communicating easily with this comprehensive guide.Read article →5 min read
Deploy Rocket.Chat SIX in five minutesRead article →3 min read11 best communication software and platforms for businessesGet the list of the 11 best communication platforms for businesses and learn how they benefit organizations and their employees.Read article →9 min readBest Self-Hosted Chat Apps in 2026: Compared for Security, Privacy & DeploymentLearn about the best self-hosted chat apps you can adopt to improve team communication and ensure data privacy here, and find the one most suitable for you.Read article →11 min read10 best Cisco Jabber alternatives to upgrade your team communicationIf you’re looking for an ideal Cisco Jabber alternative, check out the best-rated solutions that value collaboration, privacy, and ease.Read article →7 min readWhat is multilevel security, and why does it matter?Multilevel security bolsters data security by preventing unauthorized access to information. Learn the importance of applying the MLS approach.Read article →4 min read7 Common HIPAA violations and how to avoid themLooking for the finest secure messaging apps for healthcare organizations? Learn about the top options available and their security features and best use cases.Read article →5 min read10 best on-premise chat solutions for secure business collaborationDiscover the top nine on-premise chat solutions for secure team collaboration and find the best option for your organization's needs.Read article →8 min readOn-premise solutions: 5 reasons why they’re getting more popularLearn more about what on-premise solutions are and why they’re gaining more traction than cloud-based software. Also, find out some best on-premise software.Read article →8 min readHow can air-gapped networks offer airtight security?Air-gapped networks have emerged as a crucial strategy to bolster data security. Learn what it is, how it works, and which companies leverage it.Read article →6 min readThe 16 best collaboration apps of 2024Check out what are the best online collaboration apps you should try out to enable easy communication, co-creation, and project management to your teams.Read article →12 min read10 effective collaboration strategies for successful teamsTeam collaboration in the workplace elevates teamwork to a new level. Find out what are the best strategies to foster it in your organization.Read article →8 min read10 best open source software for enterprises: ERP and moreDiscover the advantages that open source software can offer enterprise businesses and why they should consider embracing it instead of avoiding it.Read article →9 min readWhy digital communication matters for education?Uncover the biggest benefits of using digital communication in education. Learn how it is transforming education for both students and educational institutions.Read article →5 min readTop 10 most secure messaging apps for healthcareLooking for the finest secure messaging apps for healthcare organizations? Learn about the top options available and their security features and best use cases.Read article →11 min read10 best HIPAA compliant messaging toolsLearn what are the ten best HIPAA compliant messaging tools to communicate with your patients and team members.Read article →10 min read6 best open-source Twilio alternativesAre you looking for a more flexible omnichannel communication platform? Discover the most secure, customizable, and cost-effective open-source Twilio alternatives.Read article →6 min readThe ultimate guide to the most secure messaging apps in 2026Compare 18 secure messaging apps with end-to-end encryption, compliance certifications, and enterprise features. Expert analysis and security ratings.Read article →17 min read8 Zendesk open source alternatives to try in 2024If you’re looking to provide excellent customer service while enjoying the benefits of open source technology, read this list of best Zendesk alternatives.Read article →7 min read10 best Twilio alternatives to engage with your customersOn the hunt for a Twilio alternative? Check out these 10 alternatives to Twilio that enable customer engagement on various communication channels.Read article →6 min readTeam chat: 10 best apps for a distributed workplace in 2024Learn what are the best team chat apps to use in 2024. Find out the benefits and the most popular features of team chat.Read article →10 min readA guide to the top 5 patient engagement healthcare appsTo help you find the best apps to engage with your patients, here’s our list of apps that deliver personalized care and connect with patients effectively.Read article →8 min read10 best team communication apps to use in 2024We’ve reviewed the 10 most popular team communication apps on the market. Find out how they compare.Read article →12 min read10 best employee communication software & apps in 2024Learn what are the best employee communication apps (besides messages, emails, and phone calls) to make team communication and collaboration easier.Read article →9 min readIn-app messaging: 15 examples to engage usersDiscover how to engage with your users and keep them coming with these 15 in-app messaging examples, added with some tips and tricks.Read article →10 min readIn-app messaging: A solution for enhanced user retentionDiscover the power of in-app messaging for boosting user retention and enhancing the overall user experience to drive success for your app.Read article →6 min read9 key app engagement metrics and how to optimize themWhat are the most important app engagement metrics, and how to optimize them? Read on to unlock the secrets and optimize your app's engagement.Read article →7 min readWhat is app engagement? 6 effective tactics to drive user retentionFind out what app engagement is and how it helps you drive user retention for your app, plus learn 6 useful strategies to improve engagement and sustain user retention.Read article →8 min read5 top in-app chat solutions to engage your usersIn-app chat is an effective way to talk to your customers and engage them. Find out what are the best solutions to include in your product.Read article →9 min read9 best ways to increase user engagement on your app in 2024For SaaS businesses, user engagement is the bedrock of a great customer experience. Find out how to increase user engagement on the app.Read article →9 min readIn-app chat vs. text: which is better for your business?SMS or chat: which one is better to connect with your customers? Discover the benefits of communicating via in-app chat vs. text.Read article →8 min read16 open-source projects to contribute to in 2024Check out which open-source projects you can contribute to and improve your coding skills.Read article →8 min readChat banking: 6 benefits & 2 challengesFind out the most significant advantages of chat banking to enhance the customers’ banking experience here. Learn about the factors to consider before you decide to implement chat banking.Read article →6 min read23 productivity tools developers must try in 2024Developers have to perform many tasks in little time. Explore these tools based available to improve developers’ productivity in 2024.Read article →10 min readIs Slack HIPAA-compliant? 5 alternatives for healthcare organizationsFind out if Slack is HIPAA compliant and what are the best alternatives to keep your patients’ data secure.Read article →8 min read10 ways to improve teacher-student communication in remote classroomsWhat are the most effective ways to improve teacher-student communication and collaboration in remote classrooms? Here are our top 10 recommendations.Read article →5 min read8 ways to fortify cyber security while working remotelyRead eight ways to ensure that you uphold the highest cyber security standards while enjoying the benefits of working remotely.Read article →12 min read6 common customer communication challenges that FinTechs faceFind out what are the most common challenges that FinTechs face when it comes to customer communication and engagement, and how to solve them.Read article →7 min read12 best collaboration tools for DevOps teamsLearn what are the best tools to enable efficient collaboration for DevOps teams.Read article →6 min readMS 365 ban from German schools sparks implications for public sector organizations in the whole EUMS 365 is banned in schools all over Germany. Learn why and how this affects other public sector institutions in all EU member states.Read article →3 min read10 tools for secure and effective distance learningEducation is going remote! Learn, practice and master the essential skills involved in distance learning with the help of these 10 tools and resources.Read article →8 min readHow to communicate effectively when working remotely: 10 proven tipsRemote Working is awesome, but it involves some unique challenges. So how can remote teams foster effective communication?Read article →7 min read5 ways to improve patient experience in 2024Learn how digital healthcare tools can help you foster a positive patient experience and improve patient satisfaction levels with your services.Read article →8 min readCloud vs. on-premise security: Who wins?The debate between cloud vs. on-premise security solutions is far from over. Which one suits your business the best?Read article →7 min readWhat is data sovereignty, and why does it matter?Data sovereignty refers to a set of data protection practices that ensure full ownership over business critical data. Find out why it matters to businesses.Read article →6 min readThe 6 best patient communication software platformsLearn about the best patient communication platforms to engage your patients, meet their needs, optimize interactions, and build your practice’s reputation.Read article →6 min readThe 10 best communication tools for enterprise businessesLearn about 10 of the best communication tools for enterprise businesses so that you can choose those the best one for your organization.Read article →8 min readWhy is zero trust a good thing when it comes to cybersecurity?Learn why companies should implement zero trust cybersecurity policies in an OpEd with Senior VP of Technology at Pexip.Read article →4 min readThe top 7 collaboration tools for software development teamsRead this blog to find the best tools to make collaboration efficient and fun for software development teams, and choose what suits your business.Read article →6 min read6 best chat apps according to developersLearn about the best chat apps for developers and why they are so popular among them. Power up your hybrid or remote workspace to work efficiently.Read article →5 min read6 strategies to improve organizational communicationBehind every successful company is a strong organizational communication strategy. Find out strategies for improving organizational communication.Read article →8 min read25 most popular open source software in educationFind out what are the most popular open source software in education. Use it in your school or university to create a secure and flexible learning experience.Read article →10 min readHow banks and financial institutions can improve customer retention and engagementFind out how Rocket.Chat supports FinServ organizations to retain and engage their clients in a digital environment.Read article →5 min readThe ultimate ChatOps guide + 5 best tools to integrate ChatOps for your organizationFor developers, productivity goes beyond a messaging platform. Learn all about chatbots and ChatOps and how they have revolutionized the developer workspace.Read article →7 min readEnabling team collaboration in FinServ and FinTech with Rocket.ChatFind out how Rocket.Chat supports FinServ organizations to enable efficient and secure internal and external collaboration.Read article →6 min read10 best ChatOps tools to streamline devs’ work in 2024ChatOps makes developers’ work more efficient. Here are the best ChatOps tools to use in your organization.Read article →6 min read6 ways to secure communication in privacy-conscious organizationsThere are numerous benefits and challenges to online communication for enterprises. Find out the best tips to secure communication in the workplace!Read article →8 min read
Product Roundup: What’s new in Rocket.Chat 5.1Read article →4 min read5 ways to enable secure patient messagingHealthcare providers need to improve their patient communication. Here are five ways you can enable secure patient messaging.Read article →9 min readHow to enable secure collaboration and 9 tools to help you do itFailing to enable secure collaboration for your workspace can cost your business. Learn all about how secure collaborative tools can help avoid the same.Read article →7 min read21 best collaboration platforms in 2024Learn about the best collaboration platforms that organizations can adopt to facilitate easier collaboration among teammates.Read article →10 min read12 best Slack competitors in 2024 and how they differLooking for Slack alternatives that provide customized features for your team? Learn all about the most popular Slack competitors.Read article →10 min read6 best open source healthcare softwareLooking for an open source healthcare software? Look no further! We’ve got the list of 6 best solutions for healthcare that rely on open source technology.Read article →6 min read10 best instant messaging platformsThe popularity of instant messaging platforms for business is growing by the day. Check why they are one of the best software you can get for your organization.Read article →11 min readOpen source collaboration software: benefits and 5 recommendationsLearn everything you need to know about open source collaboration software, why we need it, and the five best open source tools available today.Read article →7 min read8 best work chat apps for improved workplace communicationWork chat apps are crucial for communication in remote workplaces. Find out what the best solutions for your organization are.Read article →8 min read9 extremely secure collaboration tools for your business in 2024Check out all the secure collaboration tools you need to keep your data safe while enabling remote work best practices in your organization.Read article →10 min readHow to strengthen your customer communication in 2024The way businesses communicate with their customers is constantly evolving. Find out how to optimize your customer communication according to the latest trends.Read article →10 min readProduct Roundup: The all-new Matrix Federation, video conferencing apps and more!Read article →7 min read23 essential remote work tools for distributed teams in 2024Working remotely is great if you have the right remote work tools. Sharing the essential tech stack for you to keep your distributed teams connected and productive.Read article →14 min read5 ways to keep remote employees engaged via communicationRemote work is the new normal. Find out how optimized communication can help you keep remote teams engaged.Read article →4 min read6 Slack alternatives for efficient workplace communication in 2026We've tried 6 most popular Slack alternatives. Read our deep dive into the apps and find out how they compare to Slack.Read article →11 min read10 best business instant messaging appsBusiness instant messaging is taking over workplace communication. Find out what are the best apps out there and how to choose the best solution.Read article →10 min readSlack open source: Top 3 reasons why companies adopt different platforms for team collaborationLearn why Slack open source alternatives are gaining traction, and why organizations are switching to open source platforms like Rocket.Chat.Read article →8 min readOpen source software for dummies: advantages, licenses, and examplesGet the end-to-end guide on open-source software. Find out what it is, what are its biggest advantages, most important open-source licenses, and examples.Read article →7 min read5 tips and best tools for effective remote collaborationRemote collaboration yields great results when you do it right. Learn how to collaborate effectively and what are the best tools for distributed teams.Read article →7 min readCollaboration vs competition: what’s better for team success?Is it better to foster collaboration or competition in the workplace? Find out the advantages of both approaches and what effect they could have in the workplace.Read article →5 min read7 ways to establish an empowering collaborative culture in your workplaceMany organizations want their employees to collaborate more effectively. Here is how to foster collaborative culture in your organization.Read article →4 min readProduct Roundup: Improved mobile app, admin and Marketplace interface and UXRead article →4 min readWhite label messaging app: 5 benefits and best practicesWhite label messaging apps allow organizations to provide instant communication under their brand. Learn how to leverage their benefits for business success.Read article →6 min readWhite label chat app: 4 advantages over custom-made chat appsFind out the biggest advantages of implementing a white label chat app instead of investing in a custom-made app.Read article →5 min readHow Rocket.Chat meets the needs of government agencies across the globeFind out how Rocket.Chat’s versatile communication platform matches the strict security criteria of governmental agencies and public sector organizations.Read article →9 min read
Collaborate more efficiently with the new Rocket.Chat’s Trello AppRead on to find out how to get started and how to stay on top of your Trello projects with direct access from Rocket.Chat.Read article →2 min readWhy governmental organizations choose on-premise solutionsGovernment-related organizations often need to comply with the highest data security standards. Read why on-premise solutions are a good choice for them.Read article →5 min readWhere to catch Rocket.Chat in Q2 2022Read article →1 min readEurope takes a stance: large messaging services will have to open upLearn how the new legislation from EU Parliament and Council will enable people to communicate better and more secure.Read article →4 min readHow open source software benefits public sector organizationsOpen source software has many benefits. Learn why its distinct advantages are well suited to public sector organizations.Read article →5 min readThe implications of the European Commission’s Open Source StrategyEuropean Commission’s Open Source Strategy outlines the benefits of open source solutions for governmental use. Find out how open source can improve the quality of public services.Read article →5 min read5 open source Intercom alternatives to consider in 2024Secure, flexible, and well-rounded customer support including live chat is a must these days. Check out what are the best open source alternatives to Intercom.Read article →6 min read10 best open source customer service softwareCheck out what are some of the best open source customer service software that you can use to provide a great experience to your customers.Read article →6 min readRocket.Chat in Google Summer of Code 2022Read article →1 min read
Building in-app chat with Rocket.ChatRead on to learn why you should add chat funcionallity to your app and how to do it with a ready-made Rocket.Chat foundation.Read article →4 min readCreating an effective customer journey to reduce customer churnLearn how taking care of your customers along the customer journey can help you reduce your customer churn.Read article →11 min read7 reasons why team communication is important in the workplaceLearn the seven most important reasons why team communication is essential for a well-functioning workplace.Read article →8 min readHealthcare communication: 7 things you should know in 2024Healthcare communication is changing. Find out how to stay on top of healthcare digital communication trends in 2023.Read article →7 min read6 ways workplace technology can boost productivityWe are surrounded by numerous workplace technologies. What are some of the best ways these tools can boost productivity in the workplace?Read article →6 min readWhat’s new with Rocket.Chat 4.5.0Read article →3 min read3 reasons why you need HIPAA-compliant chatHIPAA-compliant chat is a must-have for healthcare-related businesses. Find out what are the 3 most important reasons you should consider implementing one.Read article →6 min readIntroducing Rocket.Chat University: the learning hub for all-things open-source and Rocket.ChatAs a way of enriching our developers, community members, and customers with courses and certifications, Rocket.Chat just launched Rocket.Chat University. Check it out!Read article →2 min read6 ways customer service chatbots increase customer satisfactionChatbots are becoming an integral part of customer service. Learn how they can improve customer satisfaction for your business.Read article →6 min readIs WhatsApp secure enough for businesses? A quick guide for secure messagingIs WhatsApp secure enough? Can your employees carelessly share work-related issues via WhatsApp?Read article →7 min read
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