An app built for the people who respond.
Bridge 4 Public Safety is a secure collaboration app for first responders, launched with funding from the U.S. Department of Homeland Security (DHS) and built on Rocket.Chat.
Replace consumer apps, own the data.
Mobility 4 Public Safety set out to replace consumer messaging apps for first responders. A closed-source pilot gave them no ownership of their data, and usage metrics took weeks to arrive from the vendor. DHS funding required a self-managed, open-source platform.
- Team collaboration. Fast communication between public safety personnel.
- Data security. Self-hosted deployment and full data ownership.
- Any device, any network. Compatibility across desktop and mobile.
- Compliance. Secure messaging with maximum data compliance.
One national directory. Everyone identified.
Every user sits in a single nationwide directory, identified by name and organization, with no personal contact details required. Anyone can join open channels, be invited to private groups, or message directly.
Personnel work in fixed squads, units and shifts, so Bridge4PS uses Rocket.Chat teams: add someone to a team and they get every channel it belongs to; remove them and access ends. It runs in AWS GovCloud to meet the security and availability needs of government users.
“By deploying Rocket.Chat in AWS GovCloud, we were able to leverage the Rocket.Chat code within an architecture designed to meet the security, reliability, and availability requirements of our governmental users.”
Mutual aid, across state lines.
Bridge4PS has supported responses to Hurricane Laura, a Houston plant explosion, the pandemic, and events such as the 2020 Los Angeles Marathon and Super Bowl LI.
“First responders from 8 states were able to seamlessly communicate and share information while providing mutual aid to areas devastated by major hurricanes. Collaboration on this scale is unprecedented for these types of emergency response efforts.”
Government
Defense
Government