40+ programs. One air-gapped platform.

600 engineers. 11 secure sites.

A U.S. federal systems integrator delivers cybersecurity, data operations and systems integration for U.S. government agencies and highly regulated sectors.

After a reorganization and a move to AWS, it needed secure collaboration for more than 600 engineers across 11 secure sites, inside strict limits.

Connect 40+ programs, without weakening access control.

The team ran on a single on-premises IRC server that was outdated and dropped communication during incidents. The move to AWS made it clear IRC could not meet operational or security needs.

“With over 40 active programs, we needed a stable, secure way to keep our teams connected. Without it, people would be tempted to use unapproved tools, which isn’t just inefficient, it’s a security risk we can’t afford.”

Fully disconnected. Easy to adopt.

The team chose Rocket.Chat for its security, flexibility and ease of use, and runs it in a fully disconnected AWS environment with a lightweight container setup.

“Rocket.Chat provides the fine-grained access control we need to keep sensitive work secure. It lets us segment access by program, so each team only sees what’s relevant to them. This prevents cross-program data leaks and eliminates the need for multiple communication platforms.”

It now carries team messaging, cross-program collaboration, IT support, open forums and leadership Q&A across the organization.

Six years of connected teams. Fewer security risks.

Over six years, Rocket.Chat has kept operations running, reduced security risk and kept engineers connected across even the most disconnected environments.

“If you’re managing sensitive environments or disconnected infrastructure, Rocket.Chat is one of the few platforms that truly meets security needs without compromising ease of use or team adoption.”