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Customer story

Locked Shields. 4,000 defenders on one platform.

NATO’s Cooperative Cyber Defence Centre of Excellence runs the world’s largest live-fire cyber defence exercises on Rocket.Chat: on-premises, end-to-end encrypted, scaling with every exercise.

NATO CCDCOE
Industry
Defence and intelligence
Use case
Secure real-time communication for live-fire cyber defence exercises
Deployment
On-premises, with Active Directory
Results
4,000+ participants from 40+ nations
4,000+Participants from 40+ nations
01 · About

Strengthening the cyber defence of NATO allies.

The NATO Cooperative Cyber Defence Centre of Excellence (CCDCOE) strengthens the cyber defence of member nations, allies and partners. Each year it runs two major exercises, Locked Shields and Crossed Swords.

Locked Shields puts defenders under a simulated large-scale attack on national IT systems and critical infrastructure. Crossed Swords trains command, legal and joint cyber-kinetic operations for full-spectrum cyber operations.

02 · The challenge

Sensitive intelligence, thousands of users, no delays.

Exercise traffic includes threat intelligence, simulated attacks, vulnerabilities and adversary tactics. CCDCOE needed a self-hosted platform with end-to-end encryption and strong data protection controls.

With 4,000 to 5,000 experts from 40+ nations every year, it also needed a platform that scales under a flood of messages without adding latency.

“When considering the optimal solution to support our needs, we looked for robust security features such as end-to-end encryption, the ability to remotely log out of devices, and on-premise deployment.”
Dan UngureanuExercise Director, CCDCOE
03 · The solution

The main platform for every exercise.

Rocket.Chat is the primary communication platform during the exercises, between participants and organisers.

What made the difference
  • Remote log-out of any device from one central view, so an unattended session never leaks information
  • End-to-end encryption, so only the intended recipients can read a message
  • On-premises deployment for complete ownership and control of exercise data
  • Microservices that scale up and down in real time, without added latency
  • Active Directory integration to provision thousands of users into the right channels
  • Topic channels created and archived as the exercise moves
“For us, the flexibility of Rocket.Chat being able to scale up and down for our specific needs has been very important.”
Dan UngureanuExercise Director, CCDCOE
04 · The outcome

4,000 participants. One secure platform.

01

Confidential by design

End-to-end encryption and on-premises hosting keep exercise data private.

02

Scale on demand

Thousands of concurrent users with no drop in performance.

03

Fast onboarding

An intuitive interface and AD provisioning get participants working quickly.

04

Real-time response

Defending teams share findings instantly across channels and threads.

“Locked Shields brought together 4,000 participants, and all of the exercise teams used Rocket.Chat for immediate communication throughout the planning and execution process.”
Dan UngureanuExercise Director, CCDCOE