Digital innovation for the Volkswagen Group.
Audi Business Innovation GmbH (ABI), a subsidiary of AUDI AG, builds digital products and user-centric solutions for digital transformation. Stefan Teubner leads IT projects, including the collaboration tools ABI offers across the Volkswagen Group.
A tool discontinued, and SaaS ruled out.
ABI used HipChat for itself and across the group until it was discontinued in 2019. For security and data protection, ABI could not use a SaaS product. It needed a mature, self-hosted, open-source platform with the strongest security features.
The only option that fit every requirement.
Open-source alternatives were not mature enough, and SaaS options lacked security. Rocket.Chat was the only solution that fit. Push notifications made it a strong ChatOps tool for monitoring downtime and latency.
Teams across the group now add external partners as users and start working immediately, instead of setting up virtual desktops. ABI runs Rocket.Chat in cluster mode, scaling up for daytime peaks and down at night.
One third lower cloud costs. Twice the users.
1/3 lower cloud costs
Scaling servers with active users keeps infrastructure lean.
30-minute partner onboarding
Down from more than two weeks.
Users doubled
Adoption across the Volkswagen Group grew fast.
Faster ChatOps
Issues with tools are flagged instantly.
“Rocket.Chat really speeds up the process of collaborating with our external partners, as well as internally. It allows us to share information really fast, very effectively, and in different ways.”
Commercial
Government
Government